FAQ

Frequently Asked Questions

True
Alto-Shaam
Turbo Air
Vollrath
Tuxton
Metro
Sico
Winco
Libbey

Expert advice for the Foodservice Industry
Custom built solutions
Quotations to any US City with shipping charges
Quotations to any Central American and Caribbean City with shipping charges to
the nearest port
Contact us now for best prices and shipping rates customerservice@amsausa.com

Cutting edge technology equipment
Brands that outstand performance
Top-Rated
Best in Class Equipment

The prices shown in our website are Ex Factory Pricing, used for reference.
Please add your products to quote cart to get the best pricing, please select (or
specify) city and zip code for shipping charges.

Each quote will show your approximate delivery times and shipping charges if
applicable. In most cases your order will be delivered directly from the factory. Your
order will be shipped by common carrier or a nationally recognized small parcel carrier.
For heavy equipment we will include Lift Gate charges. Please specify any special needs
for delivery so they can be quoted accordingly. For international orders we will use our
designated and reliable freight forwarder in Miami: Republic Shipping.

You will receive wire transfer instructions once quote and terms & conditions are
approved.

Amsa USA LLC charges sales tax on orders, based on the destination of the order, in
accordance with state and local laws. We have business "presence" in most of the 48
states that we ship orders to; therefore, we are required to charge sales tax based on the
laws of that state.

Amsa USA LLC has many customers outside of the United States. Due to the many
circumstances involved with international customers and orders please contact us
at customerservice@amsausa.com or call +1 (786)-918-3964 for information.

Warranties within the US are handled directly by factories according to terms of
each brand.
International Warranties will be assisted by our customer service team. No
warranty outside de US includes shipping and delivery charges to destination.
Please contact our team at customerservice@amsausa.com